Effective Date: February 27, 2026

This Refund Policy applies to your $20 reservation ("Deposit") made through the Veetra website. Please read this policy carefully, as it forms part of your agreement with Veetra.

1. Nature of the $20 Reservation Deposit

Your $20 payment is a non-refundable reservation deposit intended to secure an exclusive early bird pricing advantage for you when the Veetra product officially launches on a third-party crowdfunding platform (e.g., Kickstarter). This Deposit is not a final product purchase amount.

2. Deposit Refund Eligibility

•Non-Refundable: The $20 reservation deposit is generally non-refundable.

•Exception for Campaign Failure: However, if the Kickstarter campaign for the Veetra product fails to meet its funding goal, your deposit will be fully refunded.

•Campaign Success: If the crowdfunding campaign is successful, your deposit will be utilized according to the specific rules announced by Veetra and the crowdfunding platform at that time (e.g., applied as a credit towards the final product price).

3. How to Request a Refund (in case of campaign failure)

If the Kickstarter campaign fails to meet its funding goal and you are eligible for a refund, please follow these steps:

1.Email Request: Please send a refund request email to [Your Contact Email] using the same email address you used for the reservation.

2.Email Subject: Please include "$20 Veetra Alpha Deposit Refund Request - [Your Name]" in the subject line.

3.Email Content: Please provide your reservation order number (if available) in the email.

4. Refund Processing Time

We will process your refund within [e.g., 5-7 business days] of receiving your refund request, provided the Kickstarter campaign has officially been declared unsuccessful. The refund amount will be returned to the original payment method used for the reservation. Actual receipt of funds may vary depending on your bank or payment service provider.

5. Contact Us

If you have any questions about this Refund Policy, or need assistance with a refund request, please contact us at [Your Contact Email].